Communicating with Older Adults

ID: 1005WEB

In this webinar participants will learn methods used to communicate effectively with the older adult. The principles of active listening, the importance of reminiscing, and ways of dealing with older adult with sensory impairments, which often accompany the aging process, will be discussed. You will learn how to deal with the emotional response that some have to life's losses, such as status, mobility, finances and death of friends and family. [Required for Basic Gerontology, or Senior Services Certificate Program]

Fee: $60.00
Continuing Ed. Hours (CEH): 3.00 Social/Cultural


Instructor: Donna Gapas, LCSW
Date: Friday, October 21, 2022
Time: 1:00 pm - 4:00 pm ET
Location: Zoom (Interactive Webinar)
Class Unavailable

Target Audience

Social Workers and Allied Health Professionals

Content Level

Beginner - Advanced

Webinar Completion Requirements

To earn CE credit, social workers must log in at the scheduled time, attend the entire course and complete an online course evaluation. Certificates of completion will be emailed within 10 business days of course completion.

System Requirements

  • Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
  • Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
  • Broadband Internet connection: Cable, High-speed DSL & any other medium that is internet accessible.

About the Instructor

Donna Gapas is an LCSW specializing in individual, couples and family therapy. She has over 33 years of experience as a leader, trainer and therapist. She completed her undergraduate degree at Rutgers University. She received her MSW from Hunter College majoring in mental health and group therapy and is a seasoned practitioner working with a broad spectrum of clients. Among her areas of expertise include gerontology and the treatment of trauma, anxiety disorders, depression, addiction, and grief.

In addition to being a therapist, Donna Gapas has presented at National conferences and to general audiences providing training on topics of Aging, Leadership, Addiction, Crisis Intervention, Family Dynamics and Cultural Diversity. She was a part-time lecturer for ten years at the Rutgers University School of Social Work - teaching courses on Adult Violence, Human Behavior, Social Welfare Policy and Diversity and Oppression.

She is a trainer for Adult Protective Services certification courses for the State of NJ. In addition, she is a trainer for the Institute for Families at the Rutgers SSW specializing in topics related to gerontology, family therapy, leadership, cultural competence and clinical skills. She is currently in Full time private practice in Lebanon, NJ.

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