Ethical Dilemmas for Administrators and Managers
ID: 1151WEBIn running their programs and organizations, Senior Service Administrators/Managers strive to promote a caring, respectful and compassionate culture for the clients they serve on a daily basis. In order to deal more successfully with difficult people, confidentiality concerns, issues of cultural diversity, and considerations of individual capacity, this workshop will deal with approaches to ethical dilemmas that produce the best outcomes, conflict resolution and mediation strategies, interpersonal communication skills, and a culturally competent model of decision-making that is respectful of individual values and traditions. This webinar is available individually or as part of the Topics In-Depth packages. [Elective for Non-Profit & Public Management Certificate Program]
*This webinar does not qualify for NBCC clock hours in ethics for Licensed Professional Counselors.
Fee: $60.00
Continuing Ed. Hours (CEH): 3.00 Ethical
Leadership, Learning and Change: Improvising Out of Our Comfort Zone!
ID: 7163WEBThere has never been a time in our lives where we have had to adapt to change as quickly or suddenly as we have had to do now. Even though we all know that change is inevitable and that we must be adaptive to be successful leaders, it is just as inevitable that we will encounter resistance to change within our organization and within ourselves. This workshop covers a variety of cutting-edge theories that will allow participants to discover the sources of their own internal resistance and how it is communicated to those they lead. Participants will also learn how to become aware of informal organizational relationships that emerge to resist change efforts. Using experiential exercises and case scenarios, participants will learn how personal awareness and transformation of the leader can create a dynamic shift in the organization. [Elective for Non-Profit and Public Management Certificate Program]
Fee: $60.00
Continuing Ed. Hours (CEH): 3.00
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