Ethical Dilemmas for Administrators and Managers

In running their programs and organizations, Senior Service Administrators/Managers strive to promote a caring, respectful and compassionate culture for the clients they serve on a daily basis. In order to deal more successfully with difficult people, confidentiality concerns, issues of cultural diversity, and considerations of individual capacity, this workshop will deal with approaches to ethical dilemmas that produce the best outcomes, conflict resolution and mediation strategies, interpersonal communication skills, and a culturally competent model of decision-making that is respectful of individual values and traditions. This workshop is available individually or as part of the Topics In-Depth packages. This workshop does not qualify for NBCC (National Board for Certified Counselors) clock hours in ethics.

This workshop does not have any offerings for this semester.