Workshops: Senior Services Management

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Communicating with Older Adults

ID: 1005

In this workshop you will learn methods used to communicate effectively with the older adult. The principles of active listening, the importance of reminiscing, and ways of dealing with older adult with sensory impairments, which often accompany the aging process, will be discussed. You will learn how to deal with the emotional response that some have to life's losses, such as status, mobility, finances and death of friends and family.

Fee: $129.00
Continuing Ed. Hours (CEH): 5.00

Class
Unavailable

Instructor: Donna Gapas, LCSW
Date: Friday, January 24, 2020
Time: 9:30 am - 3:30 pm
Location: Parsippany - Octagon 10 Office Center
Class Unavailable

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How to Effectively Supervise Staff: For New and Mid-level Supervisors

ID: 4110

To effectively supervise staff, one must be an effective leader who demonstrates the ability to develop the people around them while satisfactorily meeting or exceeding the needs of the organization and its clientele. Effective supervision empowers staff to be problem solvers, accountable for their behavior, take on new and more responsibility and be focused, goal-directed decision makers. This workshop will educate new and mid-level supervisors in leadership skills, giving and receiving feedback, assertive communication, setting boundaries, resolving conflict, morale building, managing difficult personalities, performance evaluation, promotion and demotion, hiring and termination and how to be the ultimate role-model for staff

Fee: $129.00
Continuing Ed. Hours (CEH): 5.00

Class
Unavailable

Instructor: Sharon Thomas, MS, LPC, N
Date: Tuesday, January 7, 2020
Time: 9:30 am - 3:30 pm
Location: Rutgers Eco Complex
Class Unavailable

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The Basic Elements and Skills Necessary for Effective Volunteer Management

ID: 2002

This two-day workshop focuses on the elements and skills which are necessary to ensure a well run, productive volunteer program. As the manager of a volunteer program, you will learn to: 1) create a pro-volunteer environment in your organization; 2) design meaningful roles for volunteers which help accomplish the organizational goals; 3) develop strategies for recruiting volunteers; 4) interview, screen and train volunteers; 5) apply management techniques to the supervision of volunteers; and 6) evaluate and recognize volunteers.

Fee: $225.00
Continuing Ed. Hours (CEH): 10.00

Class
Unavailable

Instructor: Linda Meisel, LCSW
Date: Tuesday, February 4, 2020 and Tuesday, February 25, 2020
Time: 9:30 am - 3:30 pm
Location: 390 George St., 3rd floor - CLASSROOM B
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